<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	xmlns:georss="http://www.georss.org/georss" xmlns:geo="http://www.w3.org/2003/01/geo/wgs84_pos#" xmlns:media="http://search.yahoo.com/mrss/"
	>

<channel>
	<title>IT Service Management - Unlimited!</title>
	<atom:link href="http://itsm-unlimited.com/feed/" rel="self" type="application/rss+xml" />
	<link>http://itsm-unlimited.com</link>
	<description>Just another perspective...</description>
	<lastBuildDate>Mon, 15 Dec 2008 07:26:54 +0000</lastBuildDate>
	<generator>http://wordpress.com/</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<cloud domain='itsm-unlimited.com' port='80' path='/?rsscloud=notify' registerProcedure='' protocol='http-post' />
<image>
		<url>http://www.gravatar.com/blavatar/3deea0253f6079af8c5b2680b6060f79?s=96&#038;d=http://s2.wp.com/i/buttonw-com.png</url>
		<title>IT Service Management - Unlimited!</title>
		<link>http://itsm-unlimited.com</link>
	</image>
	<atom:link rel="search" type="application/opensearchdescription+xml" href="http://itsm-unlimited.com/osd.xml" title="IT Service Management &#8211; Unlimited!" />
	<atom:link rel='hub' href='http://itsm-unlimited.com/?pushpress=hub'/>
		<item>
		<title>ITIL&#8217;s &#8216;Product Manager&#8217; for a Service!</title>
		<link>http://itsm-unlimited.com/2008/12/10/product-manager-for-a-service/</link>
		<comments>http://itsm-unlimited.com/2008/12/10/product-manager-for-a-service/#comments</comments>
		<pubDate>Wed, 10 Dec 2008 12:24:54 +0000</pubDate>
		<dc:creator>Benil George</dc:creator>
				<category><![CDATA[General ITSM]]></category>
		<category><![CDATA[ITIL V3]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[ITSM]]></category>

		<guid isPermaLink="false">http://itsm-unlimited.com/?p=70</guid>
		<description><![CDATA[There is this one interesting role called as &#8216;Product Manager&#8217; in ITIL V3 (Appendix B-2) and says it is a key role in Service Portfolio Management and some of the responsibilities of this role is given as (I just bulleted it; it is descriptive in the book):


Responsible for developing and managing services across the lifecycle


Responsible [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsm-unlimited.com&blog=4228933&post=70&subd=benil&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://itsm-unlimited.com/2008/12/10/product-manager-for-a-service/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/f31f848a6f66467482287a5c5841676e?s=96&#38;d=http%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">benilg</media:title>
		</media:content>
	</item>
		<item>
		<title>Outsourcing: IT Service or ITSM Process..?</title>
		<link>http://itsm-unlimited.com/2008/12/08/it-service-outsourcing-vs-it-service-process-outsourcing/</link>
		<comments>http://itsm-unlimited.com/2008/12/08/it-service-outsourcing-vs-it-service-process-outsourcing/#comments</comments>
		<pubDate>Mon, 08 Dec 2008 07:30:54 +0000</pubDate>
		<dc:creator>Benil George</dc:creator>
				<category><![CDATA[General ITSM]]></category>
		<category><![CDATA[IT Outsourcing]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[ITIL V3]]></category>
		<category><![CDATA[ITSM]]></category>

		<guid isPermaLink="false">http://itsm-unlimited.com/?p=44</guid>
		<description><![CDATA[Seeing the title, the very first question one would have is: Are they really different or aren’t they same? and the next one would be; Does it really matter if they are different?
For me, it never used to matter just because I never knew the difference in the first place! But once understood, a long [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsm-unlimited.com&blog=4228933&post=44&subd=benil&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://itsm-unlimited.com/2008/12/08/it-service-outsourcing-vs-it-service-process-outsourcing/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/f31f848a6f66467482287a5c5841676e?s=96&#38;d=http%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">benilg</media:title>
		</media:content>
	</item>
		<item>
		<title>ITIL V3 and the &#8216;Value Network&#8217; it created!</title>
		<link>http://itsm-unlimited.com/2008/07/22/itil-v3-and-the-value-network-it-created/</link>
		<comments>http://itsm-unlimited.com/2008/07/22/itil-v3-and-the-value-network-it-created/#comments</comments>
		<pubDate>Tue, 22 Jul 2008 07:19:43 +0000</pubDate>
		<dc:creator>Benil George</dc:creator>
				<category><![CDATA[ITIL V3]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[ITSM]]></category>
		<category><![CDATA[Service Stratagy]]></category>
		<category><![CDATA[Value Network]]></category>

		<guid isPermaLink="false">http://benil.wordpress.com/?p=5</guid>
		<description><![CDATA[The ITIL V3 Service Strategy book defines a &#8216;Value Network&#8217; as &#8220;A complex set of relationships between two or more groups or organizations. Value is generated through exchange of knowledge, information, goods or Services&#8221;
For anyone who has not understood this concept of &#8216;Value Network&#8217;, the ITIL V3 itself is the best of all the examples [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsm-unlimited.com&blog=4228933&post=5&subd=benil&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://itsm-unlimited.com/2008/07/22/itil-v3-and-the-value-network-it-created/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/f31f848a6f66467482287a5c5841676e?s=96&#38;d=http%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">benilg</media:title>
		</media:content>
	</item>
		<item>
		<title>ITSM process automation &#8211; The anti-hero?</title>
		<link>http://itsm-unlimited.com/2008/07/15/hello-world/</link>
		<comments>http://itsm-unlimited.com/2008/07/15/hello-world/#comments</comments>
		<pubDate>Tue, 15 Jul 2008 06:09:53 +0000</pubDate>
		<dc:creator>Benil George</dc:creator>
				<category><![CDATA[Automation]]></category>
		<category><![CDATA[IT Process Automation]]></category>
		<category><![CDATA[ITSM Tools]]></category>
		<category><![CDATA[Service Desk Tools]]></category>

		<guid isPermaLink="false"></guid>
		<description><![CDATA[Without proper automation, any robust process is prone to failures. Although this is true to a good extent, this has also lead the industry (of course, the IT Service one, if it can be called so!) to a situation where process that cannot be automated (at least 80% &#8211; a guess1) is not accepted!
Having played [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsm-unlimited.com&blog=4228933&post=1&subd=benil&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://itsm-unlimited.com/2008/07/15/hello-world/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/f31f848a6f66467482287a5c5841676e?s=96&#38;d=http%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96" medium="image">
			<media:title type="html">benilg</media:title>
		</media:content>
	</item>
	</channel>
</rss>